We are seeking to fill a Client Services position for a motivated individual with strong web experience. This person must have 3-5 years of experience managing client relationships, executing projects for web based systems, and possess strong communication skills. The ideal candidate will have web software experience and good knowledge of web 2.0 technologies and the feature sets on sites like facebook, myspace, linkedin, livejournal, xanga, bebo, hi5, friendster, etcetera.

Job duties may include the following responsibilities:

Primary client point of contact for support - monitoring and responding to trouble tickets, answering technical questions, training clients via web conference, etc.

Serve as liaison between technical staff and client, to ensure all client requests are fulfilled satisfactorily

Primary client point of contact during initial implementation phase and any subsequent upgrades.

Assist in gathering business requirements for new requests from client and translating them into functional and technical specifications

Facilitate and actively manage both internal and external project resource requirements, and manage project plans.

This position may be filled in New York City or Boston, Mass.

Contact careers@spartasocialnetworks.com.

We are seeking to hire a smart, driven, detail-oriented and diplomatic individual with strong experience and knowledge of social websites to work in our Harvard Square office.

Roles/Responsibilities:

This is a position in web support that will focus on software, hosting, web site development and design. This is truly a fast-paced, multi-skilled position that involves balancing a wide range of clients, supporting a wide range of web sites, troubleshooting and solving issues, providing training, and generally applying a range of skills to supporting clients needs.

The candidate will closely track all client and audience feedback to help shape product development - from improving the platform to developing new features.

Depending on the candidate's experience, the position may also involve project management including working with the client to define requirements, working with designers and engineering staff, testing releases and training clients.

The ideal candidate should enjoy working in a fast paced environment and interacting with our development team as well as with external clients. We are looking for an individual that wants to expand their existing business skills, take on more leadership responsibility and grow with us.

Job Requirements & Required Skills:

. Knowledge of social network features and experience participating in internet communities
. 2+ years of related work experience
. Bachelor's Degree or greater
. Exceptionally strong organizational skills, attention to detail and conscientious work habits
. Strong analytical ability and solid problem solving skills
. Experience documenting business/functional requirements
. Ability to work on multiple tasks simultaneously and meet deadlines
. Ability to work independently
. Driven, motivated, self-starter who not only faces challenges well but also anticipates opportunities
. Strong communication skills with the ability to effectively interact with both technical and non-technical members of the team

Contact careers@spartasocialnetworks.com.